The Short variation: if you are on the lookout for exclusive engagement ring or special anniversary gift, Leibish & Co. has actually a robust inventory of high-quality, colourful, and conflict-free diamonds and gems. The family-run company might running online since 1998 with an individual touch that has had made perform company the world over. Leibish & Co. makes it simple purchase free stones or to utilize its free “Design yours” tool to bring your ideal little bit of jewellery your. With many years of experience and solid design under its strip, Leibish & Co. is on the verge of growing their inventory to watches alongside add-ons.
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Whenever Leibish Polnauer founded his first on the web diamond business in 1998, it got nearly an entire day to upload a single image and information to his web site â but he was a visionary exactly who noticed potential in fledgling field of ecommerce. “When he sees the potential in an idea, he’ll fit everything in within his capacity to progress along with it,” stated Benji Margolese, Director of material advertising for Leibish & Co.
Leibish produced a fruitful, family-run procedure together with partner and kids serving in management jobs. They have grown a fruitful web based business with practices situated worldwide. Leibish & Co. is actually a leader in unique coloured expensive diamonds and gemstones being difficult to find elsewhere. Its diamonds are conflict-free, basically an important factor for several consumers.
“individuals come to united states simply because they search anything just a little different, some thing a little more special than what everybody else provides,” Benji mentioned.
While Leibish & Co. offers top-quality old-fashioned expensive diamonds, the firm specializes in colorful, special precious jewelry. When asked why the business enterprise has actually these increased buyer return price, Benji easily pinpoints the reason.
“its a combination of exemplary items, great solution, and jewelry crafted on highest amounts of perfection,” the guy stated. “The precious jewelry we make is certainly not your everyday, mass-produced form of product. Every piece is actually tailor-made to completely fit the diamond or gemstone plumped for by the customer.”
A family group Affair With individual Service
Leibish & Co. is a genuine household business, with Leibish’s loved ones playing important parts during the company.
Leibish functions as Founder and President in the company, while their partner, Rosi, may be the company’ Activities Manager. Their unique oldest girl, Chavi, functions as top honors Jewelry Designer â basically an enormous responsibility since custom precious jewelry accocunts for over 50per cent with the company’s business, Benji mentioned.
Leibish’s oldest boy, Yossi, may be the Chief Executive Officer of Leibish & Co. Another child, Shmulik, that is a graduate associated with Gemological Institute of The usa, will be the Chief Diamond Buyer the organization. “Shmulik is, truthfully, certainly one of a lot of talented shade diamond specialists in a,” Benji said.
Leibish’s daughter Itzik may be the business’s COO and runs the New York office on Fifth Avenue. Yoni, who is the youngest of Leibish’s five young children, could be the organization’s CFO.
“among the longtime members of the group, I’m able to tell you that, though there is not any relationship, they start thinking about me, yet others, element of their family,” Benji mentioned. “most of us bring our personal expertise towards company, but come together to constantly grow the organization.”
Customers are also addressed like family members at Leibish & Co., where in actuality the company invests energy into private service and product sales. “if you’ve ever addressed one particular representative, eg, this is the same individual you certainly will always manage, no matter what you happen to be contacting or creating within,” Benji stated. “do not believe in moving clients to different departments when they have a concern or particular concern they wish to deal with.”
Consumers result from throughout the World
Leibish has actually a couple of distinct consumers: there are buyers, which largely store through the web page, stores, and those within the trade business, whom typically go to the company’s main practices in New York, Israel, and Hong-Kong.
Nearly all Leibish & Co.’s customers are from the U . S .. Their next hottest audience is Canada, with the United Kingdom, Australian Continent, Hong Kong, together with remainder of European countries.
Consumers at every phase of life store at Leibish & Co., though nearly all are between the centuries of 35 and 54, Benji mentioned. Furthermore, the firm garners around 300,000 internet site check outs monthly â and keeps almost all of its clients returning.
“along with a 70per cent return customer standing, we stay extremely popular organizations within niche,” he stated.
Colourful Diamonds & Gemstones With a “Design your own personal” Option
Leibish & Co. carries high-end precious jewelry, but in addition keeps inventory versatility, especially for on the web clients, Benji mentioned. The firm sells countless loose expensive diamonds and precious gems, but their important products are personalized precious jewelry productions.
“We keep a large assortment of multicolor diamond and gem jewellery, with many associated with rarest hues actually observed,” he said. “the audience is acknowledged most readily useful by our bread-and-butter products â yellow diamond and pink diamond engagement rings. But we sell expensive jewelry of nearly every shade, and important gemstones â including sapphires, emeralds, and rubies. We offer jewellery crafted with colorless expensive diamonds, too, but the expertise is in the realm of tone.”
For customers who’ve something at heart and need assist that makes it possible, Leibish & Co. offers a “Design your” jewellery instrument, which Benji stated is the hottest item.
“Obviously, when looking for a unique portion, men and women usually wish certain stones and setting designs they’ve currently fallen in deep love with,” the guy stated. The “Design a” tool makes it possible for consumers to construct a bit by using the material, setting, and metal of these option.
“permits them to bring their own hopes and dreams your â with your knowledge in workmanship,” Benji informed united states.
Add-ons & New on the web Tools waiting for you for Leibish & Co.
because appears forward to tomorrow, Leibish & Co. is actually slowly moving toward higher-ticket things and more product range. The organization seems comfy branching over to new products because of the dedication and enthusiasm it pertains to perfect their existing creations.
“We have talked-about exposing a lot of different add-ons â instance luxury watches, handbags, plus pencils,” Benji stated. “But we made a decision to wait until we 1st perfected our major line of product, basically expensive jewelry.”
Leibish & Co. can also be researching ways to continue refining its popular internet site, too. A good way it intends to enhance their on line experience is through launching enhanced real life functions, that may offer digital customers a lot more of an in-store knowledge.
As a company having its roots in colourful diamonds and e-commerce, Leibish & Co. continues to innovate in a conventional market which views modification given that exemption, not the guideline.
